Acquire, engage, and convert customers with WhatsApp Business API — directly integrated with Meta, no middleman fees.
Let's Talk
Can't run real marketing campaigns
Only saved contacts receive messages
Team can't collaborate effectively
Manual work, no scheduling
No delivery reports, no tracking
Data trapped in a phone
Ready to scale? You need WhatsApp Business API.
We handle the complexity. You focus on growth.
Generate QR codes linked to opt-in forms. Use lucky draws to incentivize signups at fairs, events, and retail locations.
Design templates, preview messages, schedule campaigns, and manage approval workflows. Full control over your messaging.
Smart customer segmentation to reach the right audience with the right message. Import, export, and manage contacts with ease.
Reply to customers directly from Synapse. Scale conversations without losing the personal touch. Inbox and archive management.
Delivery rates, open rates, click-through, conversions. Know what works. Tips to improve your delivery and read rates.
See exactly how your message will appear to customers. Preview with real contact data before launching your campaign.
Why upgrade to the API?
| Feature | WhatsApp Business (Free) | WhatsApp Business API |
|---|---|---|
| Cost | Free | Per-message (Meta rates) |
| Best for | Micro-business | SMB to Enterprise |
| Broadcast limit | 256 contacts | Unlimited (tier-based) |
| Recipient must save you | Yes | No |
| Multi-user / Team | 1 device | Unlimited agents |
| Message Templates | No | Yes |
| CTA Buttons | No | Yes |
| Quick Reply Buttons | No | Yes |
| Dynamic Personalization | No | Yes |
| Scheduling | No | Yes |
| Automation / Chatbots | Basic auto-reply | Full workflows |
| CRM Integration | No | Yes |
| Analytics & Reporting | Basic | Full |
| Verified Badge | No | Yes |
| Compliance / Audit trail | No | Yes |
Third-party vendors like Twilio add markup to every message.
| Cost Component | Direct Meta (Synapse) | Twilio |
|---|---|---|
| Service messages | FREE | $0.005/msg |
| Per-message markup | $0 | +$0.005 |
| 20-message conversation | Meta rate only | +$0.11 |
| 100K conversations/month | $0 extra | +$11,000 |
Why pay a middleman when you can go direct?
We set up everything. You just use Synapse.
European data protection
Singapore data protection
End-to-end security
Built for industries where trust and compliance matter — healthcare, associations, and beyond.
with appointment reminders
with WhatsApp reminders
vs email surveys
Industry benchmarks from WhatsApp Business case studies
Let's discuss how Synapse can work for your business.
Talk to Us on WhatsAppSetup in 1-3 weeks. Direct Meta integration. No middleman.